Nanyfin
Nanyfin trust center

Support

Use this page for billing, access, signup, privacy, deletion, security, MCP, and ChatGPT review support.

A real support path. Use email for billing, access, privacy, deletion, security, MCP, and ChatGPT review questions.
Tell us where to look Include the workspace domain, affected email, and a short description of what changed.
Keep secrets out of email Do not send passwords, raw MCP keys, bank credentials, or full card numbers.
Sensitive changes are verified Deletion, export, billing, and access requests are checked before workspace data changes.
1

Contact

  • Email support@nanysoft.com.br for workspace access, billing, signup, password recovery, privacy, deletion, and security questions.
  • Include the workspace domain, affected email address, and a short description. Do not include passwords, raw MCP keys, bank credentials, or full card numbers.
2

Privacy and deletion requests

  • Send deletion, export, or correction requests from an owner or admin email when possible.
  • We verify authority before changing tenant data, revoking keys, deleting account data, or discussing security events.
3

MCP and ChatGPT review

  • Support can provision or reset a synthetic demo tenant for screenshots and controlled MCP tests.
  • V1 is published as read-only. V2 can record only one explicitly previewed and confirmed income or expense in Nanyfin's internal ledger, or separately confirm an eligible audited undo; it never changes a bank, card, merchant, or investment account.
  • Support can revoke the OAuth link or reset the synthetic reviewer. V2 remains under OpenAI review until OpenAI approves the new version for broader directory availability.